General Sales Conditions

Contact
Phone: 0520-49 44 40
Office opening hours: 7.30-16.30.
Closed for lunch: 11.30-12.30.

E-mail: info@standby.eu
Website: www.standby.eu

Mail and visitor address:
Standby AB
Nohabgatan 12C
SE-461 53  Trollhättan

VAT number: SE556088702701
Bankgiro: 756-5179

Order
You are welcome to purchase via our telephone or e-mail.

For orders via e-mail, send your purchase order to order@standby.eu

Deliveries
Order for on-stock products, recieved prior to 11.30, are normally shipped the next day.
Production products, for exampel control systems and light bars, have an approximate delivery time at 2-3 weeks.
If there is any component shortage, the product is backordered and expected shipment date is communicated to the client.

Terms of delivery
If no particular distributor is specified, the shipment will be sent with DB Schenker and the freight cost is added to the order.

Prices
Prices are stated in Swedish Kronor (SEK) and exclude VAT and any eventual freight cost.
We reserve the rights for misprints and errors in information and specifications for all of our products, services and social media. We reserve the right to, without any notification, adjust our prices. Price adjustments does not apply where any agreement or specific prices are agreed upon with the customer.

Billing is done via e-mail and mail. We cherish the environment and recommend that you inquire for an invoice via e-mail.

Terms of payment
Payment of invoice within 30 days if there are no other agreements. Interest at 8% is charged after last date of payment.

Return and warranty
In case of any incorrect purchases or any case where as the customer wish to send unused equipment back, an administrational cost at 20% of the order value is charged. Order values larger than 20’000 SEK are charged with 10% if nothing else is agreed. See our Product Warranty here.

Transport
It is the responsibility of the recipent to verify that the number of packages are correct and to check for any damages from transportation.
Any errors are to be reported to the carrier on arrival.

NOTE! Before installation of any products, please check that you have received the correct product. Also check any spare part and compare to the old product before installation.